Studio rental — terms & conditions

In force from 2 September 2026 · 13 Av. Gaston Diderich, L-1420 Luxembourg

1. What you book

You book the studio room for the exact hours you selected. Setup, changing backdrops and packing up happen inside that time — please finish shooting five minutes before the end so the next booking starts clean.

Booking hours. Online you can book any start between 10:00 and 22:00, at least 4 working hours ahead — we count only the hours 10:00–22:00, so at 21:30 the first slot is 13:30 the next day. Need it sooner? Send a request and message us on WhatsApp +352 691 773 777. Earlier mornings and later evenings are possible but are not sold automatically: use “Ask for another time” on the booking page and we confirm by email. A request is not a booking — the time is not held and nothing is charged until we confirm it.

Standard pricing covers up to 5 people on set. Larger groups have their own rates and a minimum length: 6–10 people from 2 hours, 11+ people from 4 hours. If more people show up than you booked for, we charge the difference on the spot.

2. Price, VAT and invoices

Private bookings. The price you see when booking is what you pay. It is invoiced by Andre Mitin (self-employed), which is not subject to VAT, so nothing is added on top.

Company bookings and anyone who needs an invoice. Tick “I am booking as a company” and give the company name and VAT number. Then:

• VAT of 17% is added on top of the studio price and the add-ons;
• the invoice is issued by Lux LU S.à r.l.-S, VAT LU36089387;
• payment goes through the company card checkout, or, if you prefer, we issue the invoice manually and you pay by bank transfer — write to info@luxphotopro.com before you book.

Lux Photo Club members. Membership includes a studio rate: BASIC — 10% off studio hours; STANDARD — 2 hours for the price of 1, once a month, and 20% off other studio hours; PREMIUM — 2 studio hours included monthly and 30% off extra hours. Type CLUB in the promo field and book with the email your membership is paid with — the subscription is checked automatically and the rate appears in the breakdown before you pay. You do not need to write to us first.

• The discount applies to the studio hours. Add-ons — the lighting assistant, the make-up room and extra camera gear — are charged in full.
• The rate follows the subscription: if the membership is unpaid or has ended, the code stops working, and the page says so instead of failing silently.
• One membership belongs to one person: the code works for the email that pays for it and is not transferable.
• Member discounts do not stack with other promo codes — the booking takes one code.
• “Once a month” and “monthly” mean a calendar month in Luxembourg time, counted by the date of the session. Unused 2-for-1 and included hours do not carry over to the next month.
• STANDARD’s 2-for-1 works on a booking of 2 hours or more: 2 hours of it cost the price of 1 hour, the rest of the booking is 20% off. It goes to the first booking of the month that qualifies.
• PREMIUM’s included hours are used first; hours beyond them are 30% off. A booking fully covered by included hours costs €0 — we email you a link to confirm it within 30 minutes instead of taking a payment.
• The monthly benefit works for months your membership is paid for. If you cancel a booking in time (see point 4), the 2-for-1 or the included hours come back for that month.

3. Payment and confirmation

The booking is confirmed when the payment goes through — the slot is blocked immediately and you get a confirmation by email. Unpaid slots are held for 30 minutes and then released.

4. Cancellation and moving a booking

• Cancel 7 days or more before the start — full refund.
• Change the date or time for free, once, up to 2 days (48 hours) before the start — to any available slot within 60 days of the original date. Use the button in your confirmation email.
• Less than 7 days — no refund, but the slot stays yours: you may pass it to someone else.
• If we move your booking after agreeing it with you, you get a new confirmation by email, and your own free change stays unused.
• No-show without notice — no refund and no transfer.

5. Leaving the studio clean

The studio is handed over clean and must be left the same way: backdrops rolled up, furniture back in place, rubbish in the bin, no food or drink outside the make-up area and the kitchenette.

6. Equipment

• The light, modifiers, stands and backdrops in the room are included in the price.
• Only the studio manager moves or changes paper backdrops. Ask and it will be done for you.
• Camera gear added to your booking stays in the studio, which is why there is no deposit for it.
• Damage or loss is charged at the cost of repair or replacement.

7. Insurance and liability

You are responsible for everyone you bring in and for anything they do to the room, the equipment or third parties. We recommend liability insurance covering equipment and property; without it, damage is covered by you in full. We are not liable for your personal belongings left in the studio.

8. Access and conduct

• 13 Av. Gaston Diderich, ring “LUX PHOTO PRO”, 5th floor. Make sure everyone in your group knows how to get in.
• Clean footwear on the cyclorama — studio shoes are available.
• No smoking, no alcohol, no illegal substances. Pets only with prior approval.
• Security cameras operate in the common areas of the studio.
• Nudity and adult content: allowed only with prior written approval, and never when another booking shares the floor.

9. Running over time

If nobody is booked after you, extra time is charged at the hourly rate of your booking, in 30-minute steps. If somebody is booked after you, we have to end on time.

10. What we can do

In case of a technical failure, a power cut or anything else that makes the room unusable, we refund the booking in full or move it to another slot of your choice. That is the limit of our liability.

11. Photos of the space

We may photograph the studio for our own materials without your people or your set in the frame. Your images are yours; we never publish them without asking.

12. Cookies, analytics and your data

Two different things run on this page, and they are not the same thing.

Our own counter works always, for everyone. It records that a page was opened, that an hour was picked and that the payment page was opened. It writes nothing to your device and stores no IP address: a visitor is a one-way hash that is rebuilt from scratch every midnight, so yesterday cannot be linked to today even by us. This is what tells us whether the studio page works at all, and it needs no consent because nothing is stored on your side.

Third-party tools need your consent. These are: Google Analytics, Meta (Pixel). They set cookies and are loaded only after you choose «Accept all» in the cookie bar. The one exception is the Google tag, which loads immediately in a restricted mode: until you answer, it receives anonymous pings without cookies and without any identifier. You can change your choice at any time with the «Cookies» link at the bottom of the page.

One thing is stored on your device regardless: if you arrive from an advert, we keep the campaign tag locally for 30 days so that a booking can be traced back to the advert that produced it. It is stored by this site only, it is never sent to anyone else, and it contains no personal data. Clearing your browser data removes it.

Your choice about cookies is separate from these terms: ticking the box when you book accepts the rental conditions, not the cookies.

Questions before you book: info@luxphotopro.com. Private bookings are invoiced by Andre Mitin (self-employed, not subject to VAT); company bookings by Lux LU S.à r.l.-S, RCS B290472, VAT LU36089387, 13 Avenue Gaston Diderich, L-1420 Luxembourg.